FAQs

Frequently Asked Questions

Get Your Questions Answered


We understand language barriers can be challenging. Below are some of the most frequently asked questions about our services.

How many languages do you cover?

VocaLink provides interpretation and translation services in over 5 languages, including Pashto, English (UK & US), Urdu, and Dari. We are continuously expanding our language portfolio.

What is your average response time?

Our certified interpreters typically respond in under 2 minutes, ensuring prompt and efficient communication for all our clients.

How do I book an interpreter?

Booking an interpreter is easy! Simply visit our services page and follow our step-by-step guide. Our user-friendly platform will match you with a certified interpreter in minutes.

Are you available during emergencies?

Yes! VocaLink offers 24/7 interpretation services, including during emergencies. Our team is always on call to ensure that communication never stops when it matters most.

What industries do you serve?

We provide certified interpretation services across a variety of sectors including medical, legal, educational, and financial industries. Our expertise ensures that every interaction is handled with precision and cultural sensitivity.

How do I get started?

Getting started is simple. Contact us via our Contact Us page or request a free consultation directly from our website. Our team will guide you through the process.